Logistics players want to invest in technology

CHENNAI: Softlink Logistic Systems, India’s leading logistics software provider, on Monday, revealed the survey results on ‘Adoption of Technology in Indian Logistics Sector-2009,’ conducted amongst 700 Indian logistics players, which indicated larger logistic players opening up for technology investments in the year 2010.

One of the key highlights is that the number of larger players, making technology investments up to Rs 10 million have been doubled to 14 per cent in 2010 compared to last year.

The survey commissioned by Softlink further revealed that 89 per cent of the larger logistics players highlighted that Direct Customer Request would remain the key driving factor to invest in technology this year. The other two key driving factors would be improving customer service (88 per cent) and improving data quality (69 per cent).

The survey also gauged the penetration of technology in key areas of logistic industry namely commercial documentations and regulatory compliances.

Commenting on the report, Amit Maheshwari, Founder & CEO, said, “Indian logistics industry is often accused of being averse to adopting technology, but the survey has conclusively dispelled the misconception.” “According to the survey, the logistic player is increasingly aware of benefits of technology adoption and its impact on their business. These emerging trend will help drive down the cost of transactions which ultimately will help the industry become more competitive,” he added.